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Sales and service departments are great. Love Mark Lawrence and his sales manager is always very helpful.
Posted on Google by Jessie Kull
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Posted on Google by mike duncan
The only place to get my Jeep Rubicon serviced. Friendly, prompt, and knowledgeable...
Posted on Google by Isa Woodard
Timely and professional
Posted on Google by Way_cool_guy_101 Buber
I took my car in to get serviced, Sam was very helpful and informative. They got everything done super fast and would always call me with updates.
Posted on Google by Maria Brill
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Posted on Google by Jason Muse Sr
Ray and Terry are awesome . Honest and very professional/caring. I will only ever buy Jeeps for the rest of my life
Posted on Google by Mallorie Jones
Friendly staff. In and out quick for what I needed with no appointment. I was well taken care of. Thanks
Posted on Google by Joe Griffor
Just had oil changed, on my ecodiesel, very thorough and timely,, thnks service dept.... appreciate the care,
Posted on Google by Tim Jackson
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
Posted on Google by Tawnie Yates
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
Posted on Google by TheTribe666
Purchased my 7 th vehicle from Monroe Dodge Superstore. Great service, easy process. They Always takes care of me.
Posted on Google by Dana Reicker
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
Posted on Google by Tammy Clark
The general manager Brian it is great ! Just a great place to go overall when it comes to your vehicle!
Posted on Google by Lisa Asbury
The staff is very friendly and helpful.
Posted on Google by kirk mcmullen
Salesman Daniel Mexico went above and beyond to help me locate the exact vehicle I wanted and get it there. Minor hiccup at the delivery was completely resolved by Sales Manager and General Managers. I would absolutely recommend Monroe Superstore and will use them again in the future!
Posted on Google by Andrew Edelbrock
Took very good care of me and my vehicle.
Posted on Google by David Garcia
Service was quick and NO Addition push for added services that were not necessary.
Posted on Google by AnnK Maher
Mark was so helpful as usual. I received a fair trade in value for my previous jeep and love my new jeep Cherokee!!
Posted on Google by Robin Escue
My sales consultant, Derrick Hill, showed he wanted and appreciated my business. Monroe Superstore worked to get me top dollar for my trade and got me into a great ride & even lowered my monthly payments!
Posted on Google by Ed Mohlman
Very courteous, knowledgeable, and pleasant personnel.
Posted on Google by ShoT_H3aD_Pl4Yz
Friendly staff and not a terrible wait time. Only complaint is I went in for an oil change and tire check and rotation because one of the tires seemed to have a slow leak. When I picked up my vehicle all tires were marked of as good on the paper. However, I checked the tire pressure before leaving the dealership and the same tire was reading 3 lbs less air than the other three tires. I decided to take it to Belle Tire the next day to have them look at the tire. Turns out that there was a nail in the tire that the dealership missed.
Posted on Google by Rebecca & Moises Rodriguez
Chad and Brian did a great job in helping us build what we wanted. We have been going here for over 20yrs for our families car needs.
Posted on Google by James Fullerton Sr
Great people to deal with very knowledgeable and great service very honest dealerships
Posted on Google by Duane Gale
Monroe dodge chrysler has the best staff, very professional and courteous. Fast and efficient service will have you in and out quickly.
Posted on Google by Maria Galvan
Great service as always from the team at the Monroe super store.
Posted on Google by R S
Friendly staff. Nice vehicles.
Posted on Google by Anna Marlow
I needed emergency service while traveling through Monroe. My Check Engine light illuminated and without an appointment on a Saturday Ray and his Service Team helped us get back on the road. Not only did I receive Excellent Service, the service team genuinely cared about our situation and was dedicated in helping us resolve our issue so that we could continue on your journey. It was a pleasure to see good people helping others in a time of need. Again, thanks to Ray and his Service Team for a Job Well Done!
Posted on Google by Brian Harper
My Jeep 4xe was at the dealership for the better part of the first few months of 2026 (keep reading). First I had a little accident and needed a new fender, then my battery failed the recall (got a new one) and later needed some minor service assistance post recall. The multiple people I worked with from making the appointment, the vehicle loan program (they ALWAYS had one available for me per my request), nice guys like Joe, Ray and Trent were very transparent about everything. I just moved to this area and I'm so grateful I have a dealer close to home I feel that I can count on. This Service Department provides excellent customer service.
Posted on Google by Amber Goralski
I rec'd great service and Exemplary Customer Service from the young lady working in service. She was very friendly and courteous. She explained the service I was receiving clearly, and explained services to start thinking about in the future.
Posted on Google by Regina Garmon-Brown
Great place, great people, great service. I highly recommend. Best car dealership I’ve ever been to.
Posted on Google by Scott Pope
Great service and a wonderful staff. They answered all our questions and left us very happy with our new purchase. Highly recommended would go there again.
Posted on Google by Bryan Jelinger (Bryan Jelinger)
I had an incredible experience working with Mark Lawrence! He is the perfect blend of high-energy enthusiasm and a genuinely down-to-earth personality that makes the whole process stress-free. Mark went above and beyond for my wife and me, showing incredible flexibility and a true willingness to make things work. He has a natural way of making everyone feel completely comfortable and at ease throughout the entire experience. It’s rare to find someone so dedicated to their customers. If you're heading to Monroe Dodge Chrysler, ask for Mark—I cannot recommend him highly enough!
Posted on Google by Kristian Holmberg
Body shop great work
Posted on Google by Wm Carter
Good morning, I would like to give a huge shout out to the staff. Always teated wonderful and quickly each time i arrive with any of my vehicle needs. Highly recommend this entire dealership and their staff!!
Posted on Google by Karen Stocker
Devonte worked really hard for me and got me in a vehicle I actually wanted. Everyone on the whole team was great from beginning to end. Side note I walked in alone and never felt like I was being walked on or being taken for a ride. Went to the ford dealership and they had zero interest, zero drive and zero customer service.
Posted on Google by Steph Stine
The most welcoming personnel I've had the pleasure of working with. Derrick is the best! I'm enjoying my Jeep Renegade!!
Posted on Google by Brianna Whitehead
Came in got my oil change and tire rotation with out a hitch.. great service!! Bought tires from there at a great price and everything went off without a hitch!!
Posted on Google by norm Harsey
OUTSTANDING!! I Drove over 50 miles just to look at a vehicle, met some awesome people, heard some amazing stories and then bought a New Jeep. Absolutely worth the drive. Thank You so much Devonte, Gary and Joe for going Above and Beyond your normal customer service. Completely Satisfied and Highly Recommended.
Posted on Google by Eric Zolno
Great team!
Posted on Google by Tanya Kocinski
The team was on point. They checked all the boxes. They provided quality service and really made sure I received the best price on my new truck! Highly recommend.
Posted on Google by Justin Malama
That Lawrence Gardner is one helluva guy.
Posted on Google by Kylund Thompson
Derrick is the best sales person he's very helpful and hardworking. A very attentive listener to your needs they wont let you leave until you are satisfied and comfortable with your purchase. Hands down the best dealership i've visited yet!!
Posted on Google by Monroe Team
Had warranty work done. No big issues. Had to wait for corporate approval.Parts were on back order. Upon delivery of parts they were installed quickly.
Posted on Google by Robert Gossett
Denise helped me get a great deal on a truck that I wanted. She wasn't pushy at all and listened to me.
Posted on Google by Bill Cole
Very pleasantly surprised with this dealership. The whole team was absolutely amazing and the vehicle is fantastic. I very much appreciate the fact that the numbers were transparent and they didn't tack on a pile of garbage fees after we negotiated the price. The whole process went off quickly and professionally. I rarely can say this about a car dealership but they get a 10/10 from me.
Posted on Google by Storm Wolf
Derrick was amazing! He sold us our dream vehicle at a great price. He was a pleasure to work with. Will definitely return for our next vehicle!
Posted on Google by Travis&Kayla Hamilton
Monroe Dodge Chrysler was thorough in evaluating the service prescribed and very expeditiousl in carrying it out. They were very professional and efficient. Overall, they were very pleasant in implementing the service experience.
Posted on Google by Eric McDonald
I had the best experience here at Monroe Dodge Chrysler Jeep Ram, the staff was very friendly and there was not a dull moment during what could be a very stressful situation. The staff was informative and explained everything down to the penny. They really do shop for the best offers! I will definitely be purchasing from them again!!!!
Posted on Google by Chelesi
I have been to this dealership a couple times and I’m always welcomed. Very nice staff and service is great. I have had service on my Jeep and was called the same day with an estimate and everything was explained to me. I have never been turned away, which happens often at the dealership near me. It’s a little farther to drive but worth it.
Posted on Google by Margaret Ulatowski
Went to the superstore for an oil change, took less time then they told me. They also checked for recalls and kept me updated on everything they were doing.
Posted on Google by Darlene Goachee
Great customer service and the people were great with buying process thank you for my new vehicles
Posted on Google by Jared Badillo
Had a VERY GOOD experience here!! Daniel did a great job getting me in my new bronco!! Highly recommend!! Thanks Daniel you were GREAT!!
Posted on Google by Kimberly Oconnor
Service was top notch and the sales staff rocked! Thanks Monroe Dodge!
Posted on Google by Les McDonald
I have used the collision center before. I have always had great experience. He job was completed with care. Car was cleaned and ready. Provided me with a loaner too. I highly recommend Monroe dodge collision center for your repair needs.
Posted on Google by denis case
Friendly service people with great service techs they go out of there way to let you know the progress of your vehicle as your waiting.
Posted on Google by Guy Stager
I have been buying vehicles from Monroe Dodge/Jeep/Ram for 16 years, from our first car as newlyweds to minivans as our family grew. You can tell that they are a family business as they have always treated us like family. Very honest and not pushy. When it’s time for a new vehicle we still shop around Monroe, Wayne, Macomb, Oakland, Lenawee, and Washtenaw Counties for the best price and every time Monroe Dodge gets us the best price by a significant amount. On more than one occasion we were able to get the top-of-the-line vehicle model for the same price as some dealerships were trying to get us in to the base model. Great dealership! Update! I recently purchased a new Dodge Durango and the passenger side B pillar trim flew off on the expressway. I noticed several other Durango‘s with the exact same issue driving on the road, identifying it as a manufacture defect. Attempting to go through the warranty department for several months with no luck, Terry from the service department said he had enough with the warranty department because it was taking so long and they said they would cover the cost of the replacement ($400+) . True old school customer service, top notch. Thank you Terry, our family really appreciates it.
Posted on Google by Sean Street
Name is Carlena Wampler,I purchased a Ford Explorer from here and my sales rep was Derrick Hill. Awesome guy,friendly and very helpful.
Posted on Google by randy wampler
Went in to lease a Jeep Gladiator. Sales/Lease associate, Derrick, was great! He gave me an awesome lease deal on 2026 Jeep Galduator.
Posted on Google by Ron Fuelling
Friendly staff, no waiting, great customer service. Fast and reliable A+
Posted on Google by Tim Myers
Excellent service department, very attentive.
Posted on Google by Mandi Kaufman
My experience with the Body Shop was a good one. They communicated with me on the status of my vehicle and got the work done in a timely manner. The team members were kind and accommodating.
Posted on Google by Stephanie Malik
Everyone in the service department treated me with respect immediately they checked my Dodge Ram 1500 over very well and at a decent time. They discussed issues and other maintenance work that needed to be taken care of step by step . Very polite and understanding of my own issues with payment what I mean is they took time to work with me on scheduling the repairs. I will always come back to this service department kind caring people who work at Monroe Dodger I need to thank all the technicians who took time and care in handling my vehicle is respect everyone there
Posted on Google by Daniel Rankin
Always professional and will to help with all your needs. Friendly staff that makes you feel like part of the family.
Posted on Google by jody raines
I can't even begin to say how grateful I am of Kelsie, Austin and Terry there. They went above and beyond to help me get my 2019 Chrysler Pacifica fixed and running better than it ever has. I would recommend this place a 1000 times over !! I would also like to shout out denise over in sales. She is absolutely amazing makes sure she listens to everything you need and goes above and beyond to get you into a new vehicle as smooth as possible !! I can't thank you guys enough !!!
Posted on Google by Brittany
We were very pleased with our purchase we love our new car thank you so much for taking care of us and the little problem that we had you fixed it and we really appreciate that thank you and happy New Year
Posted on Google by Tonia Ramey-Guy
Julia the saleswoman was fantastic. Buying a car isn’t the best experience but she took care of me and I’m leaving there feeling like I didn’t get ripped off and the deal was good. Very pleased and I will be back.
Posted on Google by C K
I have leased two Ram's from this dealership, and two family members have also bought from here. We have had nothing but the best experience! Chad Reigle is an amazing salesman! Straight forward and honest. Definitely recommend.
Posted on Google by Ericka
Amazing service I wouldn't go to any other dealership service department. They always go above and beyond.
Posted on Google by Kevin Hood
Absolutely top-notch experience at Monroe Dodge Chrysler Jeep RAM Superstore. From start to finish, everything was smooth, transparent, and professional. Brian, the GM, clearly runs a great operation—he’s involved, approachable, and genuinely cares about customer experience. Chad in sales was outstanding to work with: knowledgeable, straightforward, and zero pressure. He took the time to understand exactly what I was looking for and made the whole buying process easy. I also want to give a big shout-out to the service department. They’re efficient, honest, and communicate well—something that’s hard to find these days. It’s clear the entire team works together and takes pride in what they do. If you’re looking for a dealership that treats you right before, during, and after the sale, this is the place. Highly recommend.
Posted on Google by Ryan Brown
Very friendly,everyone was very nice. I would definitely recommend and go back again when its time to turn lease in.
Posted on Google by Debbie Duncan
Service Department is great! Steve (service manager) was awesome, and their techs got me in/out quickly. They also gave me my vehicle’s “road ahead” for maintenance. I choose to drive in from Everett to Monroe because they’ve always treated me well. Highly recommend their Service Department.
Posted on Google by Christopher Lekas
We had a huge issue with the original dealership we went to. The car was bought 6 months ago, first winter, heat went out. Kelsey there in monroe got us right in, got us a rental car (we work full time and 2 kids in sports) stayed in contact every step of the way updating us. We had our car back within days, 100% never going anywhere else again,especially feldman in Woodhaven. We appreciate them so much in monroe, everyone had smiles, asked multiple times if we were helped while waiting. I can't believe what a difference this place was compared to where we started off. Can't thank them enough! The funny thing is, they think they're just doing their job, but they helped us SO MUCH.
Posted on Google by Jaclyn Bray
They got me in right away, and got me speedily on my way. I was in a tight time crunch to meet an appointment and they did not disappoint ! Jaime was extremely friendly and accommodating.
Posted on Google by Shirley Roberts
I want to start by saying I did not purchase my vehicle here but I wish I had! I purchased a vehicle from a small lot in Toledo...it broke down after 34days!! Total engine failure...what brought me to Monroe Dodge Superstore was they honored the aftermarket warranty I purchased with my vehicle! And thank goodness I chose them!! Though the process was not easy short or seamless they handled every issue with grace and kindness! They not only rebuilt my engine and got me back on the road they did it at a fraction of what I originally anticipated it costing and got the warranty to actually pay their fair share and handled it all on their end. I can't thank them enough, I didn't even make the purchase there and they took care of me far better than the lot I got it from. I can't say enough great things about this place I know for certain my next purchase will be with them!! Thanks especially to Jamie and Terry and the team who worked endlessly on my engine! You guys are all amazing! Happy New Year!
Posted on Google by Erica Sexton
I recently bought my car from the superstore and it was a fantastic experience! The staff was super friendly and helpful, taking the time to answer all my questions without any pressure. I found the perfect one for my budget. The whole process was smooth, and I never felt rushed. Highly recommend this place if you're looking for a new or used car!
Posted on Google by Benjamin Gordon
Jacob p is very friendly and he helped us get the best price. He had a smile through out our entire conversation.
Posted on Google by Jennifer Cronk
Kelsie H., was so professional, competent and engaging it was a pleasure taking our Jeep there for service. I was kept informed on what was happening every step of the way. Should I ever need service again I will come to Monroe Dodge Chrysler Jeep
Posted on Google by District Deputy 131
Great dealership service department. Fast diagnosis and estimate. Fixed both problems within a few days.was on vacation and was unable to pick up car which I needed for work. They dropped it off at my house which was highly appreciated since we returned on a Sunday when they were closed. 2 wherl bearings and evap parts replaced. Car runs great now. Highly recommend their service department
Posted on Google by James Pierce
Experience was great from vehicle make/model strategy session with Jeremy to Deal/Finance options with Brian/Hassan. Great experience.
Posted on Google by Paul Baird
Very helpful staff
Posted on Google by Justin Sisko
Chad, was great! I had an issue with my Wrangler and he went out of his way to get it fixed in less than 24hrs. Great customer service.
Posted on Google by Curtis Voltz
Real good service
Posted on Google by Atanacio Osorio
I was very pleased with my experience. Jeremy worked very hard to get my payment down to where I could afford what I wanted. Denise worked very hard to explain how all the features on my car worked. Very impressed with my new 2024 compass. Huge difference between 2021 and 2024!
Posted on Google by Montie Hurst
Came in for oil change routine and was treated very respectful and did a excellent job
Posted on Google by Debi McComas
I ALWAYS get great service at this dealership. Everyone is so kind. They explain everything in detail and they take the time to make sure the customer is happy. I'd also like to add that Larry the transporter, is one of the most wonderful people I have ever met. He truly made my day today. If you ever have to leave your vehicle for service, I hope Larry gets to bring you home. I promise he will make your day. Thank you all for providing great service. It's hard to come by these days.
Posted on Google by Sunshine przybylowicz
Very helpful staff, including, sales, service and parts departments! Parts were on time when order was placed.
Posted on Google by Greg Sweat
Could work more on return calls and or messages to keep customer up to date
Posted on Google by Robin Sweet
Oil change tire rotation - very timely. Took care of lug nut issue no cost to me
Posted on Google by Pam Kellems
Very good experience! Devonte took very good care of me, and my lease return along with the lease of my new Gladiator High Tide
Posted on Google by D Golatka
The service dept did everything that they are supposed to do to fix outside temperature discrepancies. This is a problem that ram has chosen to ignore. If you check online comments many people have this and other problems that are being ignored by Chrysler.
Posted on Google by Larry
I have been using the Monroe Super Store to service my vehicles (Ram Longhorn diesel pickup and now Jeep Wagoneer). The service and maintenance teams have always provided, expert and timely service, while communicating effectively. The service advisors have also been very knowledgeable, courteous, and friendly!
Posted on Google by Scott Jordan
Always trusted Monroe Dodge for all of my needs!
Posted on Google by Robbin Wilson
Went to Feldman Dodge in Woodhaven. They said it would be two months before they could look at it.took it to Monroe Dodge and they fit me right in.
Posted on Google by Janice Robert
Thank you service department. Big shout out to Kelsie H. For making my truck priority. Everything they did was done well. The only dealership that had time to look at my truck in one day all other dealership side two weeks...all I can say is amazing thank you all I will ba back
Posted on Google by Garry Wood
It was pleasure working with Jacob!! He was patient, uplifting, and very professional! One of the best salesmen I’ve ever worked with. Me and my wife bought cars this past week and I’ll be back again as long as he works there.
Posted on Google by adam53076
The service department at Monroe Dodge is the best! Very professional, friendly and great to deal with. Everyone there treated me like family. My service rep was terrific. I am extremely pleased with the their work and with all of the staff.
Posted on Google by chris hornbeck
Everyone know how it takes time to get a vehicle. But they dis an awesome job and it all was worth it. I love my vehicle. Love it
Posted on Google by Dianna Spalding
Purchased a used vehicle. The sales experience was better then I have had at other dealerships over the years. No pressure to buy. Allowed me to take my time looking the vehicle over. When it was time the process was as quick and easy as it could be.
Posted on Google by Timothy Walbolt
I still drive all the way from Flatrock because I love this dealership. I have a 2022 vehicle and they’re the only place I let work on it. They are friendly professional efficient and knowledgeable.
Posted on Google by Dana Allison
Always an amazing experience at Monroe Dodge! Thank you both JJ and Rob for help with purchasing our 2021 Dodge Durango
Posted on Google by Jaelyn Stringer
Bridget helped me get my car fobs fixed. She was amazing great to work with.. Nick was also great to talk with.
Posted on Google by Dan Adams
Services were handled in a timely manner. I was kept up to date throughout the entire process.
Posted on Google by Amy Geigler
Service department is outstanding. However, it does take a day or so to get in there because of their outstanding service. Jamie goes above and beyond to make sure everything goes right for you, From rental vehicle to keeping you informed on your vehicle throughout Repair.
Posted on Google by Jay W
The sales and service departments are amazing here! Have always received nothing but the best from Monroe Dodge! Very professional and friendly people
Posted on Google by Carol
Fast great trustworthy service! Ty
Posted on Google by Coco Chenille
Derek and rob taylor helped us out and put in 100%of their effort to allow us to make the purchase we wanted too
Posted on Google by Jason Davis
Great Service!
Posted on Google by Jeff Koras
Very polite and efficient much different experience here than in the past! Very pleased with the customer service today!
Posted on Google by Debra Thacker
Daniel is amazing! Helped me get into a brand new Hornet R/T. 10/10
Posted on Google by Logan Moran
Excellent service and prices
Posted on Google by Jeannie Aldrich
Great and easy experience, also an amazing staff just can’t get better than that when you’re buying a vehicle
Posted on Google by Dylan Larnhart
Easy in, easy out!
Posted on Google by Dean Arabucki
Great experience, friendly staff. No pressure at all came in with questions and left with a new car! 10/10 would recommend!
Posted on Google by Matthew Thorn
Vehicle was checked in on date that was communicated to me and was diagnosed that day and fixed on the next day! All staff were both friendly/personable and professional!
Posted on Google by Kevin Diegel
I road from Toledo, Ohio to Monroe, Michigan to look for a used car. I did get approved!!! Derrick my car salesman was great!! He got my into a vehicle that I really like!! Tom the fiance manger was so patient and explained everything. The service from them both was GREAT! If can't get approved in your state of Ohio try Monroe SUPERSTORE at 15160 South Dixie Hwy., Monroe, Michigan 48161 they will get you approved. Thank you once again Derrick and Tom!!!
Posted on Google by Barbara Dickerson
Daniel Mexico and Jeremy Jennings were fantastic to work with on our deal. They were patient and considerate throughout the entire experience! Thanks guys!
Posted on Google by Jennifer Dunn
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